Privacy Policy
Section 1 - Your Information and How We Use It
Whenever you place an order with Chotera, we collect the details you provide, such as your name, email address, and delivery information, to ensure your order is processed correctly. While you browse our website, we may also record certain technical information automatically, like your IP address, browser type, and device settings. If you choose to receive updates, we may send occasional emails about new arrivals, promotions, or store news, but only with your explicit permission.
Section 2 - Your Agreement
By submitting personal information to complete a purchase or manage your order, you agree that we can use it solely for those purposes. If we need to use your information in a way not directly related to your purchase, we will request your clear approval before proceeding. You can withdraw your consent at any time by contacting us at support@chotera.com, and we will stop using your data for that purpose.
Section 3 - Sharing Your Details
Your information is private and is only shared when required by law or if there is a violation of our Terms of Service. Outside of these circumstances, we do not sell or trade your personal data with other organizations.
Section 4 - Hosting and Payment Systems
Our website operates on Shopify, which provides the tools that allow us to sell products online. All data collected through the platform is kept in secure environments designed to prevent unauthorized access. For payments, we use PayPal, which processes transactions separately and securely. Payment details are encrypted and only used to complete your purchase. After the transaction is finalized, any sensitive information related to that purchase is removed or anonymized.
Section 5 - Working With Other Services
Some services we rely on, like payment providers or analytics tools, may need access to certain personal information to carry out their tasks. Each third-party provider has its own privacy standards, which we encourage you to review. Please note that depending on the provider’s location, your data may be subject to local regulations that differ from those in your country.
Once you leave our website or interact with a third-party platform, this privacy policy no longer applies. We recommend checking the policies of any external sites you visit.
Section 6 - External Links and Resources
Links on our website may direct you to external sites. Chotera is not responsible for the practices of these sites, and we advise reviewing their privacy information before sharing any personal details.
Section 7 - Analytics and Insights
We use tools to understand visitor behavior, track website traffic, and identify which pages are most engaging. This helps us improve our online store and deliver better experiences, while ensuring your information is treated responsibly.
Section 8 - Data Protection Measures
We take strong precautions to protect your information from unauthorized access, loss, or misuse. Payment details are encrypted during transmission and stored securely. While no online system can guarantee complete security, we follow best practices and industry standards to minimize risks.
Section 9 - Cookies and Tracking
Our site uses cookies to remember your preferences, enhance navigation, and analyze how visitors interact with our store. Some cookies may come from third-party partners to personalize your experience or show relevant content. You can adjust your browser to block or delete cookies, but some features of our website may not work as intended if cookies are disabled. You can also manage your preferences through our website’s cookie banner.
Section 10 - Updates and Revisions
We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. Any revisions are effective immediately once posted on our website. If Chotera is merged or acquired, your information may be transferred to new ownership to continue providing services without interruption. We encourage you to review this policy periodically to stay informed about how we handle your information.
Contact Information
Support Availability:
Monday through Friday: 9:30 AM – 5:00 PM EST
Shop Name: Chotera
Email: support@chotera.com
Phone: +19177281245
Address:
3397 Mojave Ave
Santa Rosa
CA 95407
United States
