Terms of Service

This website is managed and operated by Chotera. Throughout this site, https://chotera.com/ (the "Site"), the terms “we,” “us,” and “our” refer to Chotera. By accessing this website or using any of its services, you agree to comply with all the terms, conditions, policies, and notices outlined here.

By visiting our site or making a purchase, you acknowledge that you are engaging with our "Services" and agree to be bound by these Terms of Service (“Terms”), including any additional terms referenced or linked herein. These Terms apply to all users, including but not limited to visitors, buyers, sellers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you must refrain from accessing the Site or using its Services. Acceptance of these Terms is indicated by your use of the Site or purchase from us.

We may introduce new features, tools, or services on this Site in the future. All new features are subject to these Terms. It is your responsibility to check this page regularly for updates. Continued use of the Site after changes are posted constitutes acceptance of those changes.

Our website is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services online.

Section 1 - Eligibility
By using our Services, you confirm that you are of the legal age to enter into contracts in your jurisdiction, or that you have obtained consent from a legal guardian if you are a minor allowed to use the Site.

Section 2 - General Usage Rules
We reserve the right to refuse service to anyone for any reason at any time. You acknowledge that your content (excluding payment information) may be transmitted across various networks unencrypted and may be adjusted to meet technical requirements of networks or devices.

Credit card and payment information are always encrypted. You agree not to copy, duplicate, sell, resell, or exploit any portion of our Services or the Site without written consent. Headings are included for convenience only and do not affect the interpretation of these Terms.

Section 3 - Accuracy and Reliability of Information
We do our best to provide precise and helpful information on this Site, but we cannot promise that every detail is fully accurate, up-to-date, or complete. The content here is intended for general guidance, and it should not be the sole basis for making decisions. Any reliance on the information provided is done at your own risk.

Some materials on the Site may reflect past events, historical data, or previous promotions. We may update, correct, or remove content at any time without notice. You are responsible for checking the Site periodically for any updates or changes.

Section 4 - Changes to Services, Products, and Pricing
Product prices, availability, and descriptions may change at our discretion. We reserve the right to modify, suspend, or discontinue any product or service without prior notice. You acknowledge that we are not liable for any consequences—financial or otherwise—resulting from such adjustments.

Section 5 - Product Details and Availability
Some products may only be sold online and in limited quantities. These items are subject to our Return and Refund Policy. We make every effort to display product images and colors accurately, but variations may occur depending on your device's display or settings.

We may set purchase limits on certain products per customer, household, or order to ensure fair availability. All descriptions, images, and pricing are subject to change at any time. Any product offer made on the Site is void where prohibited by law, and we may discontinue any product at our sole discretion.

Section 6 - Billing and Account Information
We reserve the right to decline or cancel any order at our discretion. Restrictions may apply based on account activity, credit card usage, or shipping and billing addresses to prevent fraud or unauthorized reselling.

It is your responsibility to provide accurate and complete information when placing orders, including email addresses, payment details, and shipping information. Please keep your account and contact information up-to-date so we can process transactions and reach you if necessary.

For more details about returns, refunds, or cancellations, please refer to our Return and Refund Policy.

Section 7 - Access to Third-Party Tools
From time to time, we may provide access to tools or resources created by third parties. These tools are made available “as-is” and “as-available.” We do not control or oversee these tools, and we make no guarantees regarding their functionality, accuracy, or reliability. Your use of any third-party tool is entirely at your own discretion and risk. You are responsible for understanding and accepting the terms of use provided by the respective third-party provider.

Section 8 - Links to External Websites
Our Site may contain links to external websites or resources that are not managed or endorsed by us. We do not monitor, verify, or take responsibility for the accuracy, completeness, or reliability of content, products, or services offered on these third-party sites. Any transactions, interactions, or communications with third-party websites are your responsibility, and we encourage you to review their policies carefully.

We are not liable for any issues, losses, or damages arising from your use of third-party websites or services. Complaints or inquiries related to external sites should be directed to the third party directly.

Section 9 - User Comments, Feedback, and Submissions
If you submit comments, ideas, feedback, or other content to us—whether requested or unsolicited—you grant us the right to use, copy, edit, publish, and distribute your submissions without restriction. You agree that we are not required to maintain confidentiality, pay for your submissions, or respond to them.

You are responsible for any content you submit. Submissions must not infringe on any intellectual property rights, contain false information, be unlawful, harmful, offensive, or include viruses or malicious code. We reserve the right to remove or edit content at our discretion, but we are not obligated to monitor submissions.

Section 10 - Personal Information
Any personal information you provide through the Site is handled according to our Privacy Policy. By using our Site, you consent to the collection, storage, and processing of your information as described in that policy.

Section 11 - Errors, Inaccuracies, and Omissions
While we strive to provide accurate information, our Site may occasionally contain mistakes, inaccuracies, or missing details regarding product descriptions, pricing, availability, promotions, or shipping information. We reserve the right to correct such errors at any time without prior notice. If an error affects an order you have placed, we may cancel or adjust the order and notify you using the contact information you provided.

Section 12 - Prohibited Activities
You agree not to use the Site or its content for unlawful purposes, including but not limited to: violating laws or regulations, infringing intellectual property rights, transmitting harmful or malicious software, misrepresenting your identity, collecting others’ personal data without consent, spamming, or engaging in abusive, harassing, or discriminatory behavior. We may terminate or restrict your access if we determine, at our discretion, that you have violated these rules.

Section 13 - Disclaimer of Warranties
All Services and products provided on this Site are offered “as-is” and “as-available.” We make no promises that the Site will be uninterrupted, error-free, or secure. We disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, or non-infringement. Your use of the Site is entirely at your own risk.

Section 14 - Limitation of Liability
In no event shall we, our affiliates, employees, or partners be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising from your use of the Site, products, or Services. This applies even if we were advised of the possibility of such damages.

Section 15 - Indemnification
You agree to defend, indemnify, and hold harmless our company, affiliates, officers, and employees from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

Contact Information

Support Availability:
Monday through Friday: 9:30 AM – 5:00 PM EST

Shop Name: Chotera

Email: support@chotera.com
Phone: +19177281245

Address:
3397 Mojave Ave
Santa Rosa
CA 95407
United States